Internet transactions are becoming increasingly secure, but there are still many cases of attempted fraud based on diverting users to false websites. So what do you need to watch out for?
WHAT IS PHISHING?
The term ‘phishing’ is an amalgamation of the words ‘password’ and ‘fishing’, so it literally means ‘fishing for a password’. It refers to the theft of sensitive information, such as login details, via pirated websites.
WHAT DOES THIS INVOLVE?
Phishing pirates lure Internet users into visiting fake websites that look identical to official sites by sending fraudulent e-mails. These e-mails, which are also sent from fake addresses, invite people to enter login information (ID number, password, bank details, etc.) under false pretences.
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There is also a telephone-based version of phishing (known as vishing), which works on the same principle, and even QR-phishing, which involves sticking false QR codes on top of authentic ones in order to redirect users to fake websites.
WHAT CAN I DO TO PROTECT MYSELF?
Never reply to e-mails requesting identification data
Never use e-mail links or QR codes to connect to an e-banking service
Always enter the address of the bank manually.
Never disclose your password or any other confidential information over the phone
Always check that your e-banking connection is secure
How can I tell whether a connection is secure?
If you are in any doubt, please do not hesitate to contact the organisation concerned, which will then be able to warn other users if there has been a genuine attempt at phishing.
Find out more at https://www.ebankingabersicher.ch/en/
Check the ‘Secure e-Banking’ Checklist on the website of the Reporting and Analysis Centre for Information Assurance (MELANI).
If your card is lost or stolen,
block your Maestro card by calling the Bank Card Centre at
+41 (0)44 271 22 30
block your credit card by calling Viseca Card Services at
+41 (0)58 958 83 83