Security: good practices
Antivirus and firewall
Use an antivirus program that regularly updates its virus database and activate your firewall. It is worth noting that Windows comes with its own integrated firewall. Make sure that it is not deactivated.
Operating systems and Internet browser
Ideally, we recommend that you use the latest operating systems and browsers. In any case, regularly update your browser and operating system. Activate the SmartScreen Filter if you are using Internet Explorer Version 8 or later. This function helps to detect sites which attempt to pose as other, genuine sites. How to update your browser
Logging out and deleting the memory cache.
When you leave the e-banking platform, always log out by clicking the button at the top-left of the browser and empty the memory cache (navigation history) of your Internet browser. How can I delete my history?
Do not trust any correspondence from unknown parties.
Enter your log-in details only on the Crédit Agricole Financements (Suisse) SA platform on the secure site www.ca-financements.ch. How do I know if a connection is secure?
Never reply to authentication requests or emails asking for your passwords, user ID or account number (phishing). If in doubt as to the authenticity of the sender, please delete the email and contact us.
See latest security alerts
Log-in and access code storage
To log in, access the e-banking log-in page via the www.ca-financements.ch homepage. You will always be asked for your user ID and password, as well as an authentication code from the challenge card. Do not store all your access information (user ID, password, challenge card) in the same place.